Frequently Asked Questions

Some Frequently Asked Questions Answered
If you don’t find an answer to the question you have please contact us and we’ll be happy to help.
The window-openers.com website is owned and operated by Rocburn Limited who provide window opener solutions for natural and smoke ventilation for both commercial and domestic applications. Read More.
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Yes, we provide technical support both before and after sales. Please contact us if you have any questions.
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The simple answer for window automation purposes is ‘Nothing’. The term actuator just means ‘a component responsible for moving or controlling a mechanism or system’. – Learn More
There is not really an easy answer to this question unfortunately, what we can say is there is likely to be several potential suitable products for your window and it is our job to ask the right questions to select the best window openers and window controls for your situation. – Learn More
When you are installing electric window openers, it is important to consider the cabling at the beginning of the project, this will ensure you don’t have issues with running cables to your windows or control panel after walls have been finished. – Read the full guide